Shipping
Every order is lovingly prepared and shipped from my studio in Nelson, New Zealand. Orders are packed and sent Monday to Friday during standard business hours (excluding weekends and public holidays).
Your inkless print kit is usually on its way within 1–2 working days of placing your order, so you can begin capturing those precious little prints as soon as possible.
Once I receive your completed prints, I’ll carefully create your personalised keepsake. Most orders are ready within 10 working days, although this may take a little longer during busy periods.
Delivery times vary depending on your location, and while I do my best to get your order to you as quickly as possible, shipping may occasionally take a little longer during peak or holiday seasons.
New Zealand
~ Small framed keepsakes: Flat rate NZD $10
~ Large framed keepsakes: Flat rate NZD $13
~ Art Prints: Flat rate NZD $19
~ Local pickup: Free pickup from Nelson is also available
~ Once your order has been carefully created and dispatched, it will usually arrive within 2–4 business days. Please note that delivery times are estimates and may be a little longer during busy or holiday periods.
Australia
~ Small framed keepsakes: Flat rate NZD $27
~ Large framed keepsakes: Flat rate NZD $30
~ Art Prints: Flat rate NZD $35
~ Delivery time estimated 5 – 10 business days
International
~ Small framed keepsakes: Flat rate NZD $40
~ Large framed keepsakes: Flat rate NZD $50
~ Art Prints: Flat rate NZD $50
~ Delivery time estimated 10 – 15 business days
Have a question about shipping to your country? I’d love to help. As my artwork contains real pressed flowers and foliage, some countries have import restrictions on plant materials. Before ordering, feel free to get in touch with your country, and I’ll happily check the current requirements and let you know what options are available.
Order Information
Please take a moment to carefully check all of your order details before completing your purchase, including your name, email address, delivery address, selected products, and any discount codes.
As each order is personalised and begins production shortly after it is received, I’m unfortunately unable to make changes once your order has been placed. This includes changes to personal details, shipping information, products ordered, cancellations, or discount codes.
Please note that I cannot be held responsible for orders shipped to an incorrect address if the details provided at checkout are inaccurate.
If you place multiple orders, I may combine them into one shipment where possible to reduce packaging waste. While this helps minimise our environmental impact, any shipping charges paid on separate orders are non-refundable.
International deliveries
For orders shipped outside of New Zealand, your country may charge import duties, taxes, or customs fees when your parcel arrives. These charges are set by your local customs authority and are the responsibility of the buyer.
As customs regulations vary from country to country, I recommend checking with your local customs office before placing your order if you’re unsure whether any additional charges may apply.
Please note that I am unable to offer refunds for orders that are refused or returned due to unpaid customs or import charges.
All international orders include tracking for peace of mind. Before completing your purchase, please double-check that your shipping address is correct, as I cannot be responsible for parcels that cannot be delivered due to incorrect address details.
I’m absolutely blown away by the beautiful keepsake Anna prepared for my daughter! Her talent, care, and dedication shine through in every aspect. Anna, you have a true gift for creating meaningful and beautiful keepsakes. This piece will always hold a special place in my heart. Thank you for your thoughtfulness and expertise!
What an incredible creation! Anna is clearly very talented but also patient. You can tell the love that is poured into each piece - even down to the wrapping and special note! I have received many compliments since adding the handprints to our home. Would be a lovely gift for grandparents. Thank you so much!
We received the most beautiful keepsake of our baby’s hand and foot print. I can’t recommend Anna enough, she is meticulous with her flower choices and made the process so simple. The attention to detail is incredible, and the finished piece brought tears to my eyes. It's now standing in our home as a daily reminder of just how little our baby once was.
Such a unique special gift. So grateful to have my little loves handprints in such a unique and thoughtful way. Anna is so pleasant to deal with and went above & beyond for me. I’ve already had loads of people complementing her work! Thank you very much!
Contact
Email: nelsonflowerpress@gmail.com
Phone: 029 0200 0209
Address: 109 Milton Street, Nelson 7010